Terms of use

Terpside is software developed and sold by Kevin Cerpa, an individual, in Bolivia. These terms cover its use and license. For questions, email soporte@terpside.app.

Last updated: October 1, 2026.

Subscription license

A subscription gives you permission to use the software during the purchased term; it does not transfer ownership of the software. Each computer needs its own key. The Pro plan covers one computer; the Business plan covers five computers, unless a different number is agreed, with one key per computer. Do not share a key across computers.

The Free plan costs nothing and does not expire: it includes 60 minutes of capture a day and does not include Pro features. We may change its limits; if we do, we will announce it on the site before it applies.

What the license does not allow

You may not resell, rent, sublicense or redistribute Terpside or its keys, or modify the program to get around the license, the trial or the Free plan's minute limit. Nor may you decompile or reverse engineer it, except to the extent the law expressly allows. The third-party models and components it includes are governed by their own licenses, listed in the “About” screen.

5-day trial

You can try Terpside Pro for 5 days from when you request the trial voucher for your computer (one per computer), with up to 2 hours of use per day with capture on; the hours reset at midnight, using your computer's local time. The trial does not guarantee free access to paid features after that period. Before buying, check that it works on your computer and that your agency allows its use.

An aid for the interpreter

Terpside does not replace the interpreter or guarantee clinical accuracy. It may omit words or transcribe or translate incorrectly, including numbers and negations. Its alerts do not verify the audio. Listen to the call and confirm uncertain details; do not use the text as the sole basis for clinical decisions.

Your responsibility

You are responsible for following your agency's policies, confidentiality duties and the rules that apply to your work, including any permission needed to process audio. Buying a license does not mean your agency has authorized its use.

Terpside processes audio and text only on your computer and sends us no health information, so it does not act as a business associate under HIPAA and does not sign BAAs. Use depends on the individual or the agency: if you work on your own, you decide based on your contracts; if you work through an agency, its policy decides.

Seller, billing and renewal

Our order process is conducted by our online reseller Paddle.com, which is the merchant of record for all our orders: you buy from Paddle, which handles payment, taxes, invoicing and billing questions. Its buyer terms are shown at checkout and stated on your receipt. Kevin Cerpa develops and licenses the software. The price and renewal frequency are shown before payment. Your subscription renews automatically at the end of each monthly or yearly period until you cancel it. You can cancel future renewals through the subscription management link in your receipt or ask soporte@terpside.app for help.

Applicable law

The license relationship with Kevin Cerpa is governed by Bolivian law, without limiting any mandatory consumer rights that apply to you. Purchases are also governed by Paddle's buyer terms, shown at checkout and on your receipt. These terms do not replace that seller's conditions or exclude rights that cannot legally be excluded.

No warranties

The software is provided as is. We do not guarantee that it will always be available, that its results will be accurate or that it will meet your specific needs. This does not exclude warranties that cannot legally be excluded.

Limitation of liability

To the extent permitted by law, Kevin Cerpa's total liability for the use of Terpside is limited to the amount you paid for Terpside in the 12 months before the event giving rise to the claim. This limit does not affect liabilities that cannot legally be limited.

Changes to these terms

If we change these terms, we will post a notice on the site with the date they take effect. Continuing to use Terpside after that date means you accept the updated terms, to the extent permitted by law.